Terms and Conditions


1.1 In consideration for payment of Dam Doors Limited’s (Dam Doors’) fees (Fees), Dam Doors agrees to provide products (Products) and services (Services) to the Customer (Customer) named in the quote to which these terms are attached (Quote), on the terms set out in these terms of trade (referred to both as Terms, and Agreement).

2.1 The Customer shall:
(a) Ensure Dam Doors is provided reasonable instructions, directions and access to allow Dam Doors to supply the Products and the Services. Dam Doors may be required to spend more time, and the Fees payable by the Customer may increase if the Customer does not comply with this obligation.
(b) Be responsible for the risk of damage or loss of the Products and Services upon the Products and Services leaving Dam Doors premises when freighted by any third party (freight charges will be advised at the quotation stage and will be the Customer’s responsibility).
(c) Once the Products and Services have been ordered, goods cannot be returned if:
• Products and Services were specifically made or ordered to special requirements set by the Customer.
• The Customer no longer requires the Products and Services, for whatever reason.
• The Products are damaged, broken or have been misused or used improperly.

3.1 Property and ownership in all Products supplied and/or installed by Dam Doors, whether in their original form or incorporated in, co-mingled with or attached to another product, will not pass to the Customer but will remain with Dam Doors until Dam Doors receives payment in full of all Fees associated with the Products and all other amounts that may be owed to Dam Doors for any reason.
3.2 Dam Doors will endeavour to complete the Services and/or provide the Product in a timely manner, but will not be liable to the Customer for any loss or damage arising in any way from any delay in performance.
3.3 The Customer agrees to grant Dam Doors a security interest in the Product until it has been paid for in full (Security Interest).
3.4 The Customer agrees to do all acts necessary and provide Dam Doors on request all information required to register a financing statement over the Products. The Customer waives the right to receive a verification statement.

4.1 Dam Doors is not liable at any time under or in relation to this Agreement for any defect in the Product resulting from any action or omission by the Customer or any third person, including any failure to take all due and reasonable care of the Product.
4.2 The Customer expressly agrees with Dam Doors that for the purposes of the creation of this Agreement:
(a) The Customer has not relied upon any representation or warranty by Dam Doors that is not contained in (or connected to) the Quote or these Terms.
(b) The Customer has made its own independent assessment of any information connected with or relevant to this Agreement or the Products or Services, and relied exclusively upon that assessment.
(c) Dam Doors cannot control the actions of the Customer, so to the maximum extent permitted at law Dam Doors cannot be held liable for any accidents, damage or injuries that may arise following use of any Products or Services by the Customer.

5.1 The Customer shall not provide any warranty or make any representation to any person concerning the quality, performance or other characteristics of the Product or the basis of its supply, unless such warranty or representation has been expressly authorised by Dam Doors in writing.
5.2 The Customer indemnifies Dam Doors against any losses, costs (including solicitor and client costs), expenses, demands or liability, whether direct, indirect, consequential, or otherwise, and whether arising in contract, tort (including in each case negligence), or equity or otherwise, incurred as a result of any warranty or representation made to a third party by the Customer in contravention of clause 5.1.

6.1 For the purposes of this Agreement, Intellectual Property means all intellectual property or rights, including copyright, patents, designs, trademarks, trade names, goodwill rights, trade secrets, confidential information and any other intellectual property or proprietary right in or relating to the Product.
6.2 Unless otherwise agreed in writing, all Intellectual Property supplied or created under this Agreement will be owned by Dam Doors, and Dam Doors grants to the Customer a perpetual, non-transferable and non-exclusive licence to use the Intellectual Property (License). The License does not allow the Customer to cause any other person or entity to reproduce or create a new product or provide new services based on the Intellectual Property, unless expressly agreed in writing by Dam Doors.
6.3 The Customer must not, nor may it permit any other person to do any act that would or might invalidate or be inconsistent with Dam Doors’ rights in the Intellectual Property.
6.4 The Customer must, at Dam Doors’ expense, take all such steps as Dam Doors may reasonably require, to assist Dam Doors to maintain the validity and enforceability of Dam Doors’s rights in the Intellectual Property.

7.1 Due to the nature of the work undertaken by Dam Doors, all quotes and charges are subject to change, unless Dam Doors expressly agrees in writing that a quote will not change.
7.2 Any quotes provided by Dam Doors are based on the information provided by the Customer, and information otherwise available to Dam Doors. Where any circumstances change, Dam Doors will be entitled to revise the terms of any quote, including any Fees payable within any quote. Where Dam Doors anticipates that a quote will need to be revised, it will use reasonable endeavours to advise the Customer within a reasonable timeframe.
7.3 All sums payable by the Customer under this Agreement shall be made in full without set-off or counterclaim and, except to the extent required by law, free and clear of any deduction on account of tax or otherwise.
7.4 All Fees noted in this Agreement are in New Zealand dollars and are GST exclusive unless stated otherwise.
7.5 Full payment is due by the 20th of the month following the date of the invoice for Customers with trade accounts. Non account holders are strictly 50% deposit with balance due 7 days from date of invoice.
7.6 If payment is in arrears by more than 30 days, interest will be charged at a rate of 2.5% per calendar month from due date for payment on the overdue balance and the customer agrees to pay DAM Doors Ltd any amount so charged.
7.7 DAM Doors Limited reserves the right to charge collection expenses and possible damages, if any, to be included in the overdue balance. In the event that the collection of any claims for which a reminder has already been sent out is entrusted to a collection agency or law office, the defaulting customer shall fully indemnify DAM Doors Limited from and reimburse DAM Doors for all collection costs and legal incurred.
7.8 All debt recovery costs and expenses incurred by DAM Doors Ltd as a result of late or non-payment shall be payable by the customer on demand.

8.1 The parties recognise and acknowledge the confidential nature of any information which is or has been disclosed by one party to the other, but does not include any information that is (such information to be Confidential Information):
(a) on receipt, in the public domain or that subsequently enters the public domain without any breach of this Agreement;
(b) on receipt, already known by the party receiving it;
(c) at any time after the date of receipt, received in good faith from a third party; and
(d) required by law to be disclosed.
8.2 Neither party may use or disclose any Confidential Information other than:
(a) to its employees to the extent necessary;
(b) with the express prior written consent of the other party; and
(c) to its professional advisers.
8.3 Neither party may advertise or publicly announce any matter relating to the contents of this Agreement without the other party’s prior written consent, however, Dam Doors consents to the Customer sharing via social media the Customer’s experiences in using Dam Doors, and the Customer consents to Dam Doors responding to any such post.
8.4 The Customer shall indemnify Dam Doors against any losses, costs (including solicitor and client costs), expenses, demands or liability whether direct, indirect, consequential, or otherwise and whether arising in contract, tort (including in each case negligence), or equity or otherwise incurred because of any unauthorised disclosure or use of the Confidential Information by the Customer or any of its employees.

9.1 Dam Doors shall not have any liability or responsibility to the Customer for any loss which does not flow directly or naturally (i.e. in the ordinary course of things) from a breach of this Agreement including, in each case consequential loss of business or profits or other loss. Dam Doors shall only be liable for losses (excluding loss of business or profits) which flow directly or naturally from a breach of this Agreement up to a maximum of the amount paid by the Customer to Dam Doors for the amount paid for the Services.

10.1 Dam Doors may suspend their obligation to supply the Product or any Services if a dispute is raised in accordance with clause 13.6, until that dispute has been resolved.
10.2 Dam Doors may terminate this Agreement by providing written notice of not less than 1 month to the Customer.
10.3 Either party may terminate this Agreement immediately by notice in writing, upon:
(a) The other party committing any breach of this Agreement that is incapable of remedy;
(b) The other party failing to remedy any breach of this Agreement that is capable of remedy within 30 days of notice of that breach having been given by the non-defaulting party to the other party; and
(c) The commencement of liquidation or the insolvency of the other party (except for the purposes of solvent amalgamation or reconstruction) or upon the appointment of a receiver, statutory manager or trustee of the other party’s property.

11.1 Either party may suspend its obligations to perform this Agreement if it is unable to perform as a direct result of a war, riot, strike, natural or man-made disaster or other circumstance of a similar nature (Force Majeure Event). Any such suspension of performance must be limited to the period during which the Force Majeure Event continues.
11.2 Where a party’s obligations have been suspended pursuant to clause 11.1 for a period of 30 days or more, the other party may immediately terminate this Agreement by giving notice in writing to the other party.

12.1 All purchases are final, and Dam Doors shall not be obliged to provide any refunds if any Products or Services are not used or if a Customer simply changes their mind.
12.2 If the Customer shall become entitled to a refund under any other provision of general law, such refund shall not exceed the total amount of any money actually received by Dam Doors from the Customer.

13.1 This Agreement constitutes the complete and exclusive statement of the agreement between the parties, superseding all proposals or prior agreements, oral or written, and all other communications between the parties relating to the subject matter of this Agreement.
13.2 No exercise or failure to exercise or delay in exercising any right or remedy by a party shall constitute a waiver by that party of that or any other right or remedy available to it.
13.3 The agreements, obligations and warranties contained in this Agreement shall not merge on completion of the transactions contemplated by it but shall remain in full force until satisfied.
13.4 If the Customer is not a consumer as defined in the Consumer Guarantees Act 1993 (CGA), then the terms of the CGA will not apply to the Products or Services, to the maximum extent permitted at law.
13.5 This Agreement shall be governed by New Zealand law, and the parties submit to the non-exclusive jurisdiction of the courts of New Zealand.
13.6 These Terms may be altered by Dam Doors at any time, and displayed on the Dam Doors website. By continuing to engage Dam Doors or by accessing the Dam Doors website, the Customer agrees to any changes to the Terms.

14.1 Where any dispute arises between the parties concerning this Agreement or the circumstances, representations, or conduct giving rise to the Agreement, no party may commence any court or arbitration proceedings relating to the dispute unless that party has complied with the procedures set out in this clause 15.
14.2 The party initiating the dispute (“the first party”) must provide written notice of the dispute to the other party (“the other party”) and nominate in that notice the first party’s representative for the negotiations. The other party must within seven (7) days of receipt of the notice give written notice to the first party, naming its representative for the negotiations. Each representative nominated shall have authority to settle or resolve the dispute.
14.3 If the parties are unable to resolve the dispute by discussion and negotiation within 14 days of receipt of the written notice from the first party, then the parties must immediately refer the dispute to mediation.
14.4 The mediation must be conducted in terms of the LEADR New Zealand Inc Standard Mediation Agreement. The mediation must be conducted by a mediator at a fee agreed by the parties. Failing agreement between the parties, the mediator shall be selected and his or her fee determined by the Chair for the time being of LEADR New Zealand Inc.

15.1 Where the Customer is a company, the person(s) entering into this agreement on behalf of the Customer personally warrant(s) that that person or those persons have the power to enter into, and have properly entered into this Agreement in accordance with the terms of the Companies Act 1993 and/or the Customer’s constitution; and the Customer will perform its obligations under this Agreement.